Code of Conduct

Statement of Ethics and Business Practices

  • All transactions conducted should be in accordance with the law of the land.

  • All decisions should be made as per best judgment without consideration of personal favour and should be in the best interest of the company.

  • All decision must be made purely on merit without any discrimination on the basis of caste, creed, tribe, gender, religion or whatever.

  • All steps should be taken to protect the interest of the company. Each employee shall be responsible to keep himself / herself update regarding his / her job requirements. Ignorance of law will not be accepted as a reason for not taking steps for protecting the interests of the company.

  • All dealings with customers and suppliers will be on arms length basis. Appointment of distributors and selection of suppliers will be based purely on rates, standing in the market, quality of goods / services, past experience / evaluation and contractual obligations.

  • All accounts will be maintained in accordance with the law of the land and applicable accounting standards. Proper disclosures must be made as required by the law. CEO & CFO will be responsible to ensure that the Accounts have been properly prepared and that all material disclosures regarding the business have been made.

  • All facts relating to products claims must be true and supported by textbooks / clinical papers. Marketing Director and Medical Advisor must ensure that all literatures / promotion materials conform to this clause. Similarly Marketing Director, Marketing Manager and Product Managers must ensure that all promotion schemes, payments to doctors / hospitals for update of their knowledge / clinics / hospitals are such which are permissible under the relevant laws.

  • All information relating to the company products and policies must be kept confidential and should not be disclosed without permission of the higher management.

  • All products will be manufactured and controlled in accordance with CGMP and guidelines issued by Otsuka Japan. Operations Director and Quality Control Manager must ensure that the goods released for sale meet all local regulatory requirements and are in accordance with the above-mentioned guidelines.

  • All cases of litigations / claims against the company must be handled in a way which protects the company’s interest in the best possible manner. All such cases / litigations must be brought to the knowledge of the Board of Directors.

  • All assets of the company, including cash, bank accounts, vehicles and other assets must be handled in the best possible way or in the manner as prescribed by the manufacturer or in accordance with the company guidelines. All steps must be taken to protect the company assets in the same way as one would protect his / her own assets. Any loss / theft must be brought to the knowledge of one’s superior in writing immediately. Loss of assets exceeding Rs. 200,000/- (Rupees Two Hundred Thousand Only) must be brought to the knowledge of the Board of Directors.

  • All employees must ensure that whether on duty or otherwise, they should not indulge in activities which may have a negative impact on the image of the company. All efforts must be taken to protect and enhance the image of the company.

  • All forms of employee harassment and discrimination are prohibited personal practices and company strongly disapproves of such conduct.

  • To create conducive work environment and to have safe work place, keeping into consideration all aspects related to safety and hazards.

  • Effective internal control system must be in place. CFO will ensure that all assets of the company are adequately protected and that all payments made are duly approved and incurred for company purpose.

  • Controls must be in place to ensure adequate levels of all assets. There should neither be excess nor shortage of assets to an extent which burdens the company or affects its performance. Adequate systems must be in place which should be verified periodically for confirmation of this aspect.

  • Financial feasibilities must be prepared for launch of new products or acquisition of new assets. The person initiating the feasibility must ensure that data provided for the feasibility are true and correct to the best of his / her knowledge and is based entirely on facts and available market information. All projects must be approved in accordance with the company policy before they are initiated.

  • That no payment is made to doctors / clinics / hospitals / purchase authorities which are illegitimate.

  • All marketing staff and field force must ensure that samples are not used as compensation for generating sales and that no amount of personal incentive earned by Field Force is passed to the doctors for generation of prescription.

  • The use of Company name, Logos facilities and relationship for personal benefits is prohibited. Further Company Logos and name must be used in accordance with the logo manual prepared by Otsuka Holdings Co. Ltd., Japan.

  • Each employee must report in writing / verbally about violation of code of conduct that comes to his knowledge to the Company Secretary immediately.

  • All employees should refrain from any political activity within the premises of the Company.

  • No employee is allowed to accept gifts from companies or individuals with whom the company does business, having worth / commercial value more than Rs. 5,000/-. All such gifts should be deposited with the Company.

  • It is prohibited that any employee should involve in doing business with the Company directly or indirectly.

  • No communication about the Company should be made to the media without obtaining explicit approval in writing from the CEO.

  • Any change in terms and reference to the code of conducts should be approved by the Board on the basis of as and when required.




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